Privacy Policy

This Privacy Policy applies to business owners, business representatives, account admins, partners, advertisers, and other users of Spotlink Business.

This Privacy Policy is separate from, and may operate together with, the general Spotlink Privacy Policy for consumer app users.

We may collect the following categories of information when you use Spotlink Business.

Business Account Information

This may include:

• Business owner or representative name.
• Business email address.
• Business phone number.
• Login credentials or authentication information.
• Account role, permissions, and dashboard activity.
• Communications with Spotlink.
• Business Listing Information

This may include:

• Business name.
• Business address.
• Business phone number.
• Business website.
• Business category.
• Business description.
• Business hours.
• Business logo.
• Business images.
• Offers, promotions, or campaign details.
• Multi-location information.
• Service area information.
• Referral, QR, and Campaign Information

This may include:

• QR code scans.
• Referral link clicks.
• Campaign source.
• Campaign location.
• Poster or placement identifier.
• Estimated app installs.
• Attribution events.
• Fraud review signals.
• Campaign performance data.
• Analytics and Interaction Information

This may include:

• Dashboard visits.
• Listing views.
• Call button taps.
• Direction taps.
• Website taps.
• Saves.
• Map interactions.
• Zone activity.
• Device, browser, and session information.
• IP address.
• Approximate location derived from device, browser, or network information.
• Pages viewed and actions taken.
• Payment and Billing Information

If you purchase paid Spotlink Business services, we or our payment processors may collect information needed to process payments, such as:

• Billing name.
• Billing email.
• Billing address.
• Payment status.
• Invoice details.
• Transaction history.
• Subscription or campaign payment details.
• Spotlink does not intend to store full payment card numbers when payments are processed by third-party payment processors. Payment processors handle payment information under their own terms and privacy policies.
• Communications Information
• If you contact us or we contact you, we may collect and store communications through email, forms, phone, SMS, WhatsApp, social media, or other channels, including the content of messages and related metadata.

We may use information to:

• Create and manage Spotlink Business accounts.
• Verify business representatives.
• Display business listings.
• Provide SpotMap visibility.
• Generate and manage QR codes and referral links.
• Attribute app installs and campaign performance.
• Review referral payout eligibility.
• Detect fraud, abuse, duplicate installs, bots, manipulation, or suspicious traffic.
• Provide business analytics.
• Process payments, invoices, subscriptions, and campaign fees.
• Operate Spotlight placements and activation zones.
• Communicate about account activity, campaigns, referrals, payments, support, and updates.
• Improve Spotlink Business, Spotlink app experiences, ranking systems, analytics, and user experience.
• Enforce our Terms of Service and Business Terms.
• Protect Spotlink, users, drivers, businesses, and the public.
• Comply with legal, tax, accounting, security, fraud prevention, and regulatory obligations.
• Market Spotlink Business services, unless you opt out where required by law.

We may share information in the following ways.

With Spotlink Users

Business listing information may be shown to Spotlink users, including business name, location, category, phone number, website, hours, description, offers, images, and other listing details.

With Service Providers

We may share information with vendors and service providers that help us operate Spotlink Business, such as:

• Hosting providers.
• Database providers.
• Payment processors.
• Analytics providers.
• Email providers.
• SMS or communications providers.
• Fraud detection providers.
• Customer support tools.
• Mapping, location, and infrastructure providers.
• Contractors or professional advisors.
• These providers may access information only as needed to provide services to us, subject to their applicable obligations.
• With Payment Processors
• Payment information may be shared with payment processors to process payments, subscriptions, invoices, refunds, chargebacks, fraud review, and related billing activity.
• With Partners or Campaign Participants
• If you participate in a partner campaign, referral program, activation zone, or co-marketing campaign, we may share limited campaign information with relevant participants, such as campaign status, referral activity, listing performance, payout status, or operational details.
• We do not sell business contact information to advertisers.
• For Legal, Safety, and Security Reasons

We may share information if we believe it is reasonably necessary to:

• Comply with law, subpoena, court order, legal process, or government request.
• Enforce our Terms of Service or Business Terms.
• Detect, prevent, or investigate fraud, abuse, spam, security incidents, or technical issues.
• Protect the rights, property, safety, or security of Spotlink, users, drivers, businesses, partners, or the public.
• Respond to disputes, chargebacks, or claims.
• Business Transfers
• If Spotlink is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction.

Spotlink Business may use cookies, pixels, local storage, session identifiers, analytics tools, and similar technologies to:

• Keep users logged in.
• Remember preferences.
• Measure page performance.
• Understand dashboard usage.
• Attribute referral and QR activity.
• Detect fraud or suspicious behavior.
• Improve campaigns and user experience.
• You may control cookies through your browser settings, but disabling cookies may affect account login, dashboard functionality, analytics, attribution, and other features.

Spotlink uses referral and attribution data to understand whether an app install, click, scan, or other event may be connected to a business QR code, referral link, campaign, poster, placement, or activation zone.

Attribution data may be approximate and may be affected by browser settings, device settings, app store behavior, privacy controls, technical limits, fraud filtering, and third-party systems.

We may use fraud prevention and quality review signals to determine whether referral activity is eligible for reporting or payout.

Spotlink Business analytics may include estimated or measured performance signals such as scans, clicks, installs, calls, direction taps, website taps, saves, map views, and campaign activity.

Analytics are provided for business insight and operational use. They may not be complete, real-time, or identical to third-party analytics systems.

We retain information for as long as reasonably necessary to:

• Provide Spotlink Business.
• Maintain business listings and accounts.
• Support referrals, campaigns, analytics, and billing.
• Resolve disputes.
• Detect fraud and abuse.
• Enforce agreements.
• Comply with legal, tax, accounting, and security obligations.
• Maintain business records.
• We may retain certain information after account closure where needed for fraud prevention, legal compliance, dispute resolution, payment records, tax records, security, or legitimate business purposes.

We use reasonable administrative, technical, and organizational safeguards designed to protect information.

No system, website, app, database, transmission, or storage method is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your login credentials secure and for limiting access to your Spotlink Business account to authorized users.

If we discover a security incident involving information subject to breach notification laws, we will evaluate and respond according to applicable legal requirements.

You may contact us to request:

• Access to certain information associated with your business account.
• Correction of inaccurate business information.
• Deletion of certain information, where available and legally required.
• Account closure.
• Marketing communication opt-out.
• Removal or update of a business listing.
• Some information may need to be retained for legal, tax, payment, fraud prevention, security, dispute resolution, or legitimate business reasons.
• To make a request, contact support@spotlink.app.

We may send business-related communications, including account updates, campaign updates, referral notices, payment notices, product updates, offers, and business development messages.

You may opt out of marketing emails by using the unsubscribe link where available or by contacting us. Even if you opt out of marketing messages, we may still send transactional, account, legal, payment, security, or service-related messages.

Spotlink Business is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through Spotlink Business.

Spotlink Business is operated from the United States. If you access Spotlink Business from outside the United States, you understand that information may be processed in the United States or other locations where Spotlink or its service providers operate.

Spotlink Business may link to third-party websites, app stores, payment processors, social platforms, map services, analytics tools, or partner services.

We are not responsible for the privacy practices, content, terms, security, or policies of third-party services. Review their policies before using them.

We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date.

Your continued use of Spotlink Business after an updated Privacy Policy is posted means you acknowledge the updated policy.

For questions or requests about this Privacy Policy, contact:

• Spotlink
• Email: support@spotlink.app
• Website: https://www.spotlink.app